While SGPMX takes necessary precautions to protect your data and information, we have employed the following factors into account:
(Who gets to read information)
Customers data can only be accessed by the customer themselves, our authorised personnel who are in charge of customer related information for operational purposes, and legal parties such as the Singapore Customs and auditors, if required.
All our platforms communication protocol uses Secure Sockets Layer (SSL) Technology to encrypt the data communication between customers devices and our servers, preventing man-in-the-middle attacks and ensuring customers that they are using the verified platform provided by SGPMX.
SGPMX will never share customers information with third parties, other than for legal purposes such as marketing, big data, or anything related.
(Information and programs changed only in a specified and authorised manner)
Only customers can change their own information. Our authorised personnel may update the customer’s information on behalf upon customer’s instructions.
Customers who access our SGPMX Exchange Platform and Retail Store uses password and email for multi-factor authentication in order to change their information or password. The login page requires an image verification code to combat automated bot attacks.
Customers who trade with the Stacker Market uses password, email, and optional One Time Password (OTP) via email or SMS for multi-factor authentication to access the platform.
No one but the customer themselves are able to change their own password and they will be notified via their registered email if the password or information has been changed.
(Authorised users having access to information and resources)
All customers have complete access to their own information and can update it via request through our customer service.